What do I need to reserve a birthday?

In order to secure a date/time for a Sports Hub birthday party, we require a $250 non-refundable deposit. The deposit secures your space on the requested date/time. We are unable to hold any space without the deposit payment. Once payment is received, your space will be reserved and you will receive an email notification with the invoice reflecting the payment of the deposit. If you do not receive your email notification, please give us a call.

Can I change my date or time?

Absolutely! There is no administrative fee or denial of request to change the date/time of your Sports Hub birthday party. We are flexible with change requests as long as we can accommodate your new requested time/date. Many places charge a fee, the Sports Hub does not charge for any change request.

Refund/Cancellation Policy?

You are able to cancel or reschedule your party at any time. If you choose to cancel your party with 24 hours’ notice there is no cancellation fee. Your deposit is non-refundable and you will receive a credit good for one year.

If you cancel your party within 24 hours, you forfeit your deposit and potential fees may be imposed. Fees may include any food orders, decorations/themed goods, cake, inflatables, and staffing. Fees are subject to what items you may have pre-ordered.

Are we allowed to bring food or drinks from outside?

We use great local vendors for all our birthdays. No outside food or drinks are allowed in the facility. However, we can meet almost all dietary requests (Kosher, Vegan, etc). For any additional request on dietary needs, please discuss with Sports Hub Management.

The only exception to the food policy is cake/dessert. Birthday parties are allowed to bring in a cake/dessert option (excluding ice cream) of their choice.

Do you have a refrigerator or freezer we can access?

If families give advance notice, we may be able to store an ice cream cake. Tiered ice cream cakes do not fit in our freezers. There is no refrigeration options for other types of cakes. The Sports Hub will properly refrigerate any food/drinks that have been ordered with us.

What payment methods are accepted?
You can remit payment via cash, check or credit card for all or part of event fees. All checks are to be made payable to “Long Island Sports Hub.” Please note that any payments made via credit card will be assessed a 3% processing fee.